Melissa listened well, found great listings to look at, bargained tenaciously in the bid process, and guided me through the inspection and purchase process in an efficient and empowering way.
As first-time home buyers, she guided us through what was feasible for our budget, connecting us with a lender, what to look for in a property, making a reasonable offer, and going through the inspection and closing process.
I can't stress how thorough and detailed Melissa is with her walkthroughs - her knowledge and tips about the surrounding areas are also a huge help and bonus (esp. being new to the area).